Last updated: 24th September 2026
This policy explains how personal information is handled when you visit psaadvisory.uk or contact us through the website. It covers website enquiries and website use. Other processing connected with providing our services may be covered by separate privacy information.
Who is responsible for your information?
Philip Sheen Associates Limited, trading as PSA Advisory, is the data controller for personal information collected through this website.
Registered company number: 09971351
Registered address: Wey Court West, Union Road, Farnham, Surrey, United Kingdom, GU9 7PT
Privacy contact: info@psaadvisory.uk
What information do we collect?
When you use our contact form, we may collect your name, email address, telephone number, role, organisation or company details, and the information you provide about your enquiry. Depending on the enquiry route, the form may also request company size, organisation type, primary interest or an indicative budget.
When you browse the website, our hosting and security systems may receive technical information such as your IP address, browser and device details, pages requested, dates and times of visits, and diagnostic or security logs. Cookies and similar technologies may also collect information as described below.
Please avoid submitting sensitive personal information through the contact form unless it is necessary for your enquiry.
How do we use your information and what is our lawful basis?
| Purpose | Lawful basis under the UK GDPR |
|---|---|
| Reply to enquiries and discuss a potential project or service | Our legitimate interests in responding to enquiries, or taking steps at your request before entering into a contract where applicable |
| Operate, maintain and protect the website, and investigate errors or misuse | Our legitimate interests in running a secure, reliable website; compliance with a legal obligation where applicable |
| Keep appropriate records of correspondence and deal with complaints or legal claims | Our legitimate interests in managing enquiries and protecting our legal position; compliance with a legal obligation where applicable |
| Use optional cookies or similar technologies, where required | Your consent, requested through the cookie banner |
We do not treat submitting a general enquiry as consent to receive marketing emails. If we introduce an email marketing sign-up, we will provide separate information and obtain consent where required by law.
Cookies and similar technologies
The website uses a cookie consent banner. Cookies and similar technologies may support essential website functions, security, preferences and, if enabled, analytics or other optional features. The exact cookies, providers, purposes and durations depend on the tools configured on the live website and should be shown in the banner or its cookie details.
Where consent is required, optional technologies should remain off until you choose to allow them. You can refuse them and change or withdraw your choices using the website’s cookie settings, if available. You can also manage cookies in your browser, though blocking essential cookies may affect website functions. Withdrawing consent does not affect processing that took place before withdrawal.
Who may receive your information?
We may share relevant information with trusted providers who help us host, secure, maintain and operate the website, deliver form submissions, manage communications or provide any optional services you choose to use. They should process information under appropriate instructions and safeguards. We may also disclose information where required by law or to establish, exercise or defend legal claims. We do not sell personal information collected through the website.
International transfers
Some website or communications providers may process information outside the UK. Where a restricted international transfer occurs, we will use a lawful transfer mechanism, such as UK adequacy regulations or appropriate contractual safeguards, and any additional measures required. Contact us if you would like more information about a relevant transfer.
How long do we keep information?
We keep contact enquiries and related correspondence only for as long as reasonably needed to respond, follow up, maintain necessary records and deal with any resulting legal obligations or claims. Technical and security logs are kept for periods appropriate to their operational and security purpose. Retention periods may vary according to the nature of the enquiry, whether it leads to a working relationship, and applicable legal requirements. We then delete or anonymise information where appropriate.
Your rights
Depending on the circumstances, you may have the right to access your personal information, correct it, have it erased, restrict or object to its use, and receive certain information in a portable format. Where processing relies on consent, you can withdraw consent at any time. These rights are subject to legal conditions and exceptions.
To exercise a right or ask a question, email info@psaadvisory.uk. We may need to verify your identity before responding. You can also complain to the Information Commissioner’s Office if you are unhappy with how your information is handled. We would welcome the chance to address your concern first.
Links to other websites
Our website may link to third-party websites. Their privacy practices are governed by their own notices, which you should read when visiting them.
Changes to this policy
We may update this policy if the website, its technology or legal requirements change. The latest version will appear on this page with an updated date.